사고 보고 활성화를 위한 사고 미보고 원인 분석 (An Investigation on the Unreported Accident to Promote the Safety Culture)

서지정보

· 발행기관 : 대한인간공학회
· 수록지 정보 : 대한인간공학회지 / 38권 / 6호 / 543 ~ 553페이지
· 저자명 : 이일석, 김범수, 진상은

초록

Objective: The goal of current study was to investigate the main reasons of unreported accidents in a view point of system, person, and working environment.
Background: Various accidents could happen anytime and anywhere of the industrial sites. Regardless of the accident severity and type, industry have been emphasized the importance of accident reporting to prevent a severe accident in future. Despite of the effort to increase the accident report, numerous numbers of near-misses and minor accidents were not reported in various reasons.
Method: The current study was conducted with a questionnaire, consisted of three main question and 22 sub-questions asking about the reason of the unreported accidents. Total 763 workers at a chemical company in Republic of Korea answered the questionnaire.
Results: In both 2016 and 2018, more than 80% of workers agreed the sentence that the accident must be reported. Regardless of the individual's perception on the accident reporting (e.g., agree, disagree and hesitate) and the position of workers (e.g., employee, manager and supervisor), the followings were selected as non-reporting reasons: 1) when workers judged that the incident can be solved by themselves; 2) when workers believed that the damage is minimal; 3) when the worker judged that the accident reporting increases workload; 4) when the report took a lot of time to complete form; and 5) when the reporting system was complex. Especially, most workers responded that the main reason of avoiding accident reporting was when workers believed that the accident could be immediately solved and trivial. In contrast, for the workers who were aware that the accident report is not necessary, the extra time required to report the accident was one of the main reason of unreported accident.
Conclusion: The company could concentrate on the training of workers explaining the effectiveness and importance of accident reporting for having a leading indicator of accidents, and could be able to develop and provide an easier way of the accident reporting system.
Application: The results of this study could be used to enhance the safety culture of a company by using the result in the safety education or advertisement.

영어초록

Objective: The goal of current study was to investigate the main reasons of unreported accidents in a view point of system, person, and working environment.
Background: Various accidents could happen anytime and anywhere of the industrial sites. Regardless of the accident severity and type, industry have been emphasized the importance of accident reporting to prevent a severe accident in future. Despite of the effort to increase the accident report, numerous numbers of near-misses and minor accidents were not reported in various reasons.
Method: The current study was conducted with a questionnaire, consisted of three main question and 22 sub-questions asking about the reason of the unreported accidents. Total 763 workers at a chemical company in Republic of Korea answered the questionnaire.
Results: In both 2016 and 2018, more than 80% of workers agreed the sentence that the accident must be reported. Regardless of the individual's perception on the accident reporting (e.g., agree, disagree and hesitate) and the position of workers (e.g., employee, manager and supervisor), the followings were selected as non-reporting reasons: 1) when workers judged that the incident can be solved by themselves; 2) when workers believed that the damage is minimal; 3) when the worker judged that the accident reporting increases workload; 4) when the report took a lot of time to complete form; and 5) when the reporting system was complex. Especially, most workers responded that the main reason of avoiding accident reporting was when workers believed that the accident could be immediately solved and trivial. In contrast, for the workers who were aware that the accident report is not necessary, the extra time required to report the accident was one of the main reason of unreported accident.
Conclusion: The company could concentrate on the training of workers explaining the effectiveness and importance of accident reporting for having a leading indicator of accidents, and could be able to develop and provide an easier way of the accident reporting system.
Application: The results of this study could be used to enhance the safety culture of a company by using the result in the safety education or advertisement.

참고자료

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