외식기업 매니저의 민주적 리더십과 권위적 리더십의 상호작 용이 종사원의 조직 응집성과 조직시민행동에 미치는 영향 (Interaction Effects between Democratic Leadership and Authoritarian Leadership upon Group Cohesiveness and Organizational Citizenship Behavior)

서지정보

· 발행기관 : 한국호텔리조트학회
· 수록지 정보 : 호텔리조트연구 / 19권 / 1호 / 267 ~ 288페이지
· 저자명 : 전용성, 고재윤

초록

This study attempted to provide empirical evidence about significant roles managers’ democratic leadership and authoritarian leadership play upon group cohesiveness and organizational citizenship behavior in the foodservice industry. Also, this study explored how different the effects of democratic leadership integrated with authoritarian leadership upon group cohesiveness and organizational citizenship behavior would be. Results found that democratic leadership had a significant and positive effect on both group cohesiveness and organizational citizenship behavior. Authoritarian leadership was found to have a positive effect upon group cohesiveness but have a negative effect on organizational citizenship behavior. Additionally, this study revealed that democratic leadership integrated with authoritarian leadership significantly improved group cohesiveness, supporting the complementary role of authoritarian leadership for democratic leadership. In contrast, democratic leadership interacted with authoritarian leadership significantly reduced organizational citizenship behavior, supporting the substitute role of authoritarian leadership for democratic leadership. This study’s findings can be adopted to develop effective management leadership in the foodservice industry.

영어초록

This study attempted to provide empirical evidence about significant roles managers’ democratic leadership and authoritarian leadership play upon group cohesiveness and organizational citizenship behavior in the foodservice industry. Also, this study explored how different the effects of democratic leadership integrated with authoritarian leadership upon group cohesiveness and organizational citizenship behavior would be. Results found that democratic leadership had a significant and positive effect on both group cohesiveness and organizational citizenship behavior. Authoritarian leadership was found to have a positive effect upon group cohesiveness but have a negative effect on organizational citizenship behavior. Additionally, this study revealed that democratic leadership integrated with authoritarian leadership significantly improved group cohesiveness, supporting the complementary role of authoritarian leadership for democratic leadership. In contrast, democratic leadership interacted with authoritarian leadership significantly reduced organizational citizenship behavior, supporting the substitute role of authoritarian leadership for democratic leadership. This study’s findings can be adopted to develop effective management leadership in the foodservice industry.

참고자료

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